Customer Care & Store Policies
Customer Care
At Cedarwick Home, we want your shopping experience to be simple, secure and enjoyable. If you have a question about a product, an existing order, delivery or returns, our customer service team is here to help.
Please use our Contact form to send us your enquiry. If your message relates to an existing order, include your order number whenever possible so we can assist you more quickly.
We aim to respond to all enquiries as soon as possible during normal business days.
Privacy & Safety
Your privacy and security are important to us. Cedarwick Home collects and uses personal information only when necessary to process orders, provide customer support, improve our services and operate our online store.
Payment information is processed securely by our authorised payment providers. Cedarwick Home does not store your full credit or debit card details.
We take appropriate measures to protect the information you provide to us and do not sell your personal information to third parties.
For full details about how we collect, use and protect your information, please refer to our Privacy Policy.
Wholesale Inquiries
Cedarwick Home is currently focused on providing products directly to our customers through our online store.
We are not currently accepting wholesale orders. However, as our business grows, we may introduce wholesale and business purchasing opportunities in the future.
Payment Methods
We offer secure and convenient payment options through our online checkout.
We accept major credit and debit cards, as well as any additional payment methods displayed during checkout. Available payment options may vary depending on your location and the payment provider used.
All payments are processed securely using encrypted payment technology. Cedarwick Home does not have access to or store your full card details.